Privacy Policy of Hipotekarna banka
Hipotekarna banka AD Podgorica is committed to safeguarding your right to privacy as a fundamental right of every individual and, therefore, publishes this Privacy Policy, which defines our commitment to protecting your privacy.
The Privacy Policy of Hipotekarna banka AD Podgorica (hereinafter: Hipotekarna banka) applies to the website available at www.hipotekarnabanka.com (hereinafter: the website), as well as outside these websites/mobile applications, based on forms/questionnaires and for the purposes specified therein. It also governs the collection, use, and sharing of your personal data, including the use of cookies.
By using the website/mobile application, you consent to the collection of data and agree to the manner in which data is collected and used in accordance with this Policy.
DATA COLLECTION
The data we collect is only the data you provide.
When you browse the website/use the mobile applications of Hipotekarna banka, and you do not apply for any of our services/products or use communication channels for the purpose of better understanding your needs or requests (such as submitting complaints, etc.), you do so anonymously. In such cases, we do not collect your personal data, such as your name and surname, address, email address, or phone number.
Hipotekarna banka may also collect non-personal data for the purpose of improving and customizing our website to your needs. In this regard, Hipotekarna banka may, for website traffic statistics, collect data that may include your computer’s IP address, type of web browser, time and date of access, and other data commonly collected for such purposes. The Hipotekarna banka website uses Google Analytics statistics.
The collected data, as well as data obtained by Hipotekarna banka through the provision of services to clients and in conducting business with individual clients, are processed for the purpose for which they were provided, i.e., for the use of the website and the provision of requested services.
Hipotekarna banka may also use cookies; however, you may prevent their use at any time.
Hipotekarna banka does not collect data such as racial or ethnic origin, religious or philosophical beliefs, or political opinions.
Hipotekarna banka does not offer its products or services to minors, but may collect data relating to minors in accordance with the law or when it is in their best interest.
If we are unable to collect your personal data from you, or if your data is inaccurate or incomplete, Hipotekarna banka may not be able to offer/provide certain or key features of its banking products/services.
USE OF PERSONAL DATA
In order for Hipotekarna banka to provide you with certain products or services via the website/mobile application, we may ask you to voluntarily provide your personal data, including your email address, phone number, or account number (if you are a user of payment cards issued by Hipotekarna banka), for the purpose of enabling written communication, registration on our website, participation in surveys, etc. In this context, the effective provision of banking products/services may include the preparation and sending of offers for products/services.
Hipotekarna banka may use your data, primarily your email address or phone number, to inform you about its products and services or to send offers that we consider relevant or of interest to our clients. At any time, you may request that such notifications or offers are no longer sent to you.
Hipotekarna banka may share your data with its business partners for specific purposes, such as statistical analysis, customer support, delivery organization, etc., while such partners are obligated to maintain the confidentiality of the data. Any third party is strictly prohibited from using your data for purposes other than providing services to Hipotekarna banka.
PRAVO PRISTUPA I UNOŠENJE ISPRAVKI
Upon your request, we will inform you of the data we hold about you and provide it in accordance with applicable regulations. If any of the data we hold is inaccurate or incomplete, please notify us without delay in writing at the following address: Hipotekarna banka AD, Bulevar Josipa Broza Tita 67, Podgorica. Any inaccurate or incomplete data will be corrected.
DATA SECURITY
The security of your data is important to us. Therefore, Hipotekarna banka implements technical, legal, and organizational measures to protect it from unauthorized access, use, or disclosure.
CHANGES TO THE PRIVACY POLICY
Hipotekarna banka may periodically update the Privacy Policy in order to provide you with new information regarding the ways in which we protect your data.
Hipotekarna banka recommends that you periodically review our website to stay informed about the privacy protection we provide.
CONTACT INFORMATION
If you have any questions, concerns, or suggestions, Hipotekarna banka is at your disposal at any time via info@hb.co.me or by phone at 19905 (+382 20 219905).